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Privacy Policy

In application of the provisions of the General Regulation on Data Protection (GDPR) and Law 34/2002, of 11 July on Information Society Services and Electronic Commerce (LSSI), we wish to inform you that Blanco Aldomar S.L.U. maintains strict compliance with current legislation regarding the processing of personal data and information security in order to guarantee its Users that the collection and processing of their personal data is carried out with the appropriate security guarantees. Before contacting Blanco Aldomar S.L.U. and providing your data, please read carefully the following privacy policy.

Data Processing Controller

Blanco Aldomar, S.L.U., (hereinafter "Blanco Aldomar"), with the Tax ID number ESB02291193, is responsible for this Website. You may contact Blanco Aldomar by writing to: Avenida Infante Don Juan Manuel, 10, 02640, (Almansa) - Albacete, Spain, or send an e-mail to: customercare@magnanni.es

Purpose of the Processing

At Blanco Aldomar, we handle the personal data of our customers and Users for the following purposes: Management and maintenance of the contractual relationship with the aim of providing contracted services. Sending periodic communications about the services we provide, as well as news related to our activity, all subject to requesting your prior express consent. In order to comply with the obligations established by law.

Blanco Aldomar will retain your data for the time necessary for them to be used for the purpose for which they were collected and until compliance with legal conservation obligations is fulfilled. In the case of commercial communications, you may at any time request the cancellation of your data, exercising your rights. To learn more about the exercise of your rights, see our section on "Rights".

Legitimacy

The legal grounds for Blanco Aldomar to carry out processing of your data is based on obtaining your consent, which is requested for each particular case. In the event of a contractual relationship, your data will be processed on the basis of the proper execution of the contract. You may at any time request the reference to the contract on the basis of which we process your data. Occasionally, your data may be processed on the basis of compliance with specific legal obligations; in this case, you may request information about the specific rules by which we process your data.

Recipients

Your data may be communicated to other companies of the Blanco Aldomar business group for internal administrative purposes. They will never under any circumstances be transferred to third parties.

Rights

You can contact Blanco Aldomar by writing to: Avenida Infante Don Juan Manuel, 10, 02640, Almansa (Albacete, Spain); or by e-mail at customercare@magnanni.es to request the exercise of the following rights:

  • Obtain information about whether Blanco Aldomar is processing personal data concerning you or not.
  • To access your personal data, as well as the right to request the rectification of inaccurate data or, where appropriate, to request their erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
  • Request the portability of your data
  • In certain circumstances, you may request a restriction on the processing of your data, in which case we will only retain them for the purpose of exercising or defending claims
  • In certain circumstances and for reasons relating to your particular situation, you may object to the processing of your data. In this case, Blanco Aldomar will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims.
  • To appeal to the competent supervisory authority if you believe that Blanco Aldomar has violated your rights.

Blanco Aldomar is committed to compliance and, in particular, to the privacy of your data. If you want to know more about our privacy policy or you have questions about how we process your data, you can contact us by e-mail at customercare@magnanni.es

Legal Notice

The eu.magnanni.com Website (hereinafter "Website") is owned by Blanco Aldomar, S.L.U. (hereinafter "Blanco Aldomar") with the Tax Identification Code ESB02291193, and a registered address at Avenida Infante Don Juan Manuel, 10, 02640, (Almansa) - Albacete, Spain, registered in the Albacete Mercantile Register, Volume 691, Book 455, Page 23, Section 8, Sheet AB 9590.

This Legal Notice contains the conditions that generally regulate access to the Website for viewing the products available in the online catalogue, registering on the Website and checking our events and news.

In the event of any queries or suggestions, you can e-mail us at the following address: customercare@magnanni.es, or get in touch via the contact form set up on the Website.

General Terms and Conditions

Accessing and using the Website makes one a User of the site, and implies the acceptance of this LEGAL NOTICE, without prejudice to the particular conditions that may be required for the use of specific and certain services.

The User shall be understood to be any person who accesses, browses or uses the site, or participates in the services and activities, whether free or paid, taking place therein. The User must read this LEGAL NOTICE carefully each time he/she intends to use the Website, as both the Notice and the Website may have been modified. Therefore, if the User does not agree with any of the conditions contained in this notice, he/she must stop using the Website immediately.

Blanco Aldomar reserves the right to modify and/or adapt the Website or this LEGAL NOTICE at any time without prior notice, in order to comply with any pertinent changes in current legislation or for any other purpose derived from its business model or modifications thereof, or for any other cause deemed convenient by Blanco Aldomar. The new wording of the conditions shall be published on the same Website. The validity timeframe of these general conditions shall therefore coincide with the time of their exposure, until they are totally or partially modified, at which time the modified general conditions will become effective.

Blanco Aldomar is part of Magnanni business group who owns the website www.magnanni.com. Depending on the country you are accessing the website from, you will be directed to www.magnannl.com or eu.magnanni.com with the aim to provide you with a better service suited to your specific country.

To learn more about how we determine your location, you can refer to our Cookie Policy or send us an email with any questions or doubts you may have to customercare@magnanni.es

In the event that any provision or provisions of these general conditions should be deemed null and void or inapplicable, in whole or in part, by any court, tribunal or competent administrative body, such nullity or derogation shall not affect other provisions of the general conditions or any particular conditions of the various possible services performed by Blanco Aldomar.

Specific Registration Conditions

These Specific Registration Conditions are entered into on the one hand by the Owner of the Website, and on the other, by the User, the natural person who has completed the form to create an account and followed the steps indicated on the Website intended to carry out the registration, together with the acceptance of these Specific Conditions.

Requirements and procedure to create an account

To create an account on the Website, the User must be a physical person of legal age, in accordance with Spanish law.

The User must access the "Create account" option, enter his/her e-mail address and then back it up with a password using the form designated for this purpose. The User must complete all the steps indicated on the Website, including acceptance of the Privacy Policy and the Specific Registration Conditions, and will then be granted the status of Registered User in accordance with the provisions of these Conditions.

Confirmation of registration and identification as a Registered User will be done via access to the Website, as set out in the welcome message sent by the Website.

In the event that the Registered User does not remember the password, he / she can use the "I forgot my password" function to reset it, indicating the e-mail address with which the registration was made, and a message will automatically be sent allowing a new password to be established via a link.

The Website

Registration on the Website allows you to purchase the products available in the online catalogue, as well as to keep a record of the purchases made. Registered Users will be able to prepare lists by selecting their favourite products and saving the information relating to payment methods and order addresses for future purchases.

Obligations of the Registered User

The Registered User has the following obligations:

  • Not to register multiple User accounts on the Website, nor to do so using false information or impersonating third parties.
  • Not to use or attempt to use the account of another User, without authorisation or consent.
  • To accept sole responsibility for all activities originating from that registered User profile on the Website.
  • To ensure that the access data is kept confidential, as the User will be responsible for any damage suffered or suffered by third parties as a result of breaching these Conditions. You are also responsible for all actions taken via your Registered User profile, unless it has been deactivated or its security has been compromised due to external causes. In particular, you must:
  • Keep your account up to date.
  • Store the password chosen in a confidential manner.
  • Make sure that you are the only User using the created account.
  • Never market, sell or transfer the account to a third party.

Any registration or access to the available services using false data shall exempt the Owner from any responsibility, since the Registered User is responsible for providing their truthful data on the Website.

Modification and Cancellation of the Registered User Account

At any time, the Registered User may modify the data in the account created, as well as delete it by means of a communication addressed to the Owner to the e-mail account. Clients can send an email to customercare@magnanni.es to exercise their rights to rectification and deletion at any time.

Obligations of Users

Users (who become such by simply accessing and browsing the Website) must:

  • Use the Website in a diligent, correct and lawful manner, respecting current legislation and acting in line with generally accepted good conduct and public order at all times.
  • Periodically review these General Terms and Conditions of Use, or any others that may be applicable, checking for any changes that may occur.
  • Review any communications that are sent, as they may contain important information.
  • Never use the Website for commercial purposes, and in particular to never collect information or content for the purpose of providing services that clearly compete with those of the Owner.
  • To never in any way modify (or try to modify) the Website, or undertake any actions or use any resources imitating its appearance or functions.
  • To never damage, disable, overload or impair the service (or the network or networks connected to the service), or interfere with its use and enjoyment by others.
  • To refrain from carrying out any action that involves the introduction of viruses, worms, trojan horses or any other kind of malicious code designed to interrupt, destroy or limit the functionality of the Website.
  • To not use reverse engineering techniques, decryption, decompilation or any other system or process intended to uncover the source code of the Website.
  • To never under any circumstances undertake any kind of act that may infringe upon the rights or interests of the Owner or any third parties, such as, for example, intellectual or industrial property rights (patents, trademarks, copyright rights, trade secrets, etc.).

Intellectual & industrial property rights

Blanco Aldomar owns the copyright to all the elements that make up the Website as covered by this discipline, which in particular shall be understood to mean the texts, graphics, drawings, designs, codes, software, photographs, music, videos, sounds, databases, images, expressions and information and other content, either through original ownership that grants an exclusive exercise for the rights to exploit all or part of the content, either by having obtained the relevant licenses for use or assignments of rights to all or some of the elements contained in the copyrighted Website.

Likewise, Blanco Aldomar can also claim industrial property of the distinctive signs contained in the Website that are subject to this discipline, in a manner similar to the previous case, either as the original owner or as a licensee.

Under no circumstances shall the User's access to and browsing of the Website imply any waiver, transfer, licensing or total or partial reassignment of said intellectual and industrial property rights by Blanco Aldomar.

Any infringement by the User of the intellectual and industrial property rights which protect the content of the Website, or any unauthorised use of these elements, will incur the responsibilities established in the current applicable legislation.

Exemption from liability

Blanco Aldomar does not guarantee the legality, reliability, usefulness, truthfulness or accuracy of the services or information disseminated through the Website, or that they are free from viruses or harmful components. Nevertheless, Blanco Aldomar declares that it has taken all necessary measures, within its power and the limits of current technology, to guarantee the correct and adequate functioning of the Website, and undertakes, as far as possible, to exercise normal diligence in the correction of any errors that may occur, whether technical or otherwise, provided that the prevailing circumstances do not make this impossible or difficult to execute.

Third-Party Rights

On the Website, it is likely that the User will find links to other web pages using various links, banners, etc., which are managed by third parties. Blanco Aldomar is not responsible for the content or any other aspect of the Websites to which such links may lead. The establishment of any kind of link by the Website to any other Website does not imply that there is necessarily any kind of relationship, collaboration or dependence between Blanco Aldomar and the party responsible for the other Website.

Blanco Aldomar does not guarantee the legality, reliability and usefulness of the services provided by third parties through the Website or where Blanco Aldomar only acts as an advertising medium or intermediary service provider.

Blanco Aldomar shall not be liable for any damages of any kind caused by the services provided by third parties through this page, nor for any contents, information or services to which the Website may link, nor does it guarantee the absence of viruses or other harmful components derived from such third-party services.

Infringements

The Owner may sanction any Users who fail to comply with the conditions applicable to them and may potentially bar them from the Website, temporarily or indefinitely. The duration of the sanction will depend on the type of infringement. Such restriction of access will not under any circumstances mean entitlement to compensation.

Compensation

Any type of damages, losses or costs (including lawyers' and/or solicitors' fees) arising from a breach by the User of these Conditions or any other applicable conditions incurred by the Owner shall be paid for by the User who caused them. This includes any third-party claims arising from such non-compliance.

Modifications

These Conditions can be modified at any time and/or updated without notice. The changes will take effect from the date of publication on the Website, whatever the medium and form used for this purpose.

The amendments will only affect Users who had accepted them after the modification.

Other issues

Safeguarding.

If any of the clauses in this LEGAL NOTICE should be declared null and void by legal imperative or have their validity diminished, this circumstance will not affect, as far as possible, the rest of its content. Any provisions declared invalid or unenforceable shall be replaced by valid provisions that match the spirit and purpose of this LEGAL NOTICE as closely as possible.

Language

The language applicable to this Legal Notice is English. Any foreign-language translations in (for example Spanish, French or Japanese) are offered only as a courtesy for the ease of the Buyer. Therefore, the latter must expressly accept that they are governed by the English version. In the event of any contradiction, the English version will prevail.

Law and jurisdiction

The relationship between the Owner and the User shall be governed by Spanish law and any discrepancies or conflicts regarding these Conditions shall be submitted to the Courts and Tribunals of the User's registered address, provided that the User is a consumer and User in accordance with the applicable regulations.

General Conditions of Purchase

On the one hand, Blanco Aldomar, S.L.U. (hereinafter “Blanco Aldomar”) with the Tax Identification Code ESB02291193, and a registered address at Avenida Infante Don Juan Manuel, 10, 02640, (Almansa) - Albacete, Spain, registered in the Albacete Mercantile Register, Volume 691, Book 455, Page 23, Section 8, Sheet AB 9590, the owner of the Website which is accessible at the URL: eu.magnanni.com (hereinafter, the Website), and on the other, the Buyer, understood as any Registered or Guest User who, in accordance with the provisions of the General Conditions of Use, has accessed the Website by logging in or as a guest and has completed the steps for the purchase of the products offered in the catalogue available on the Website, including the acceptance of these Conditions.

Subject

The purpose of these Conditions is to regulate the purchase by the Buyer of the products offered in the catalogue accessible on the Website, in exchange for the economic consideration indicated in the following stipulation, after acceptance of these Conditions.

This website, including the sale process described in these General Terms & Conditions of Sale, is aimed exclusively at end-users. If you are self-employed or from a company and would like to purchase our products, please contact us at customercare@magnanni.es.

Pricing policy

The prices of items in the catalogue will appear on the Website in EUROS, including VAT or any applicable taxes. However, information relating to taxes can be modified according to changes in the same.

Any additional costs will be indicated on the Website, in such a way that Users will have access to the same at all times.

It is possible that promotions or discounts may be indicated on the Website, and any such circumstances will be reflected on the screen as well as any conditions that may apply to them.

The shipping costs will be indicated in accordance with the delivery address the Buyer has indicated, and in any event will be available upon confirmation of the purchase order.

Shipment of products outside the EU or Switzerland may result in customs import charges not included in the shipping price. It is the responsibility of consumers to pay import costs incurred. During the purchase process will be informed of the possible existence of import charges.

Purchasing Process

The process of purchase is made through the Website, via identification as a Registered User, or as a Guest User.

To purchase the products available in the catalogue, the User needs to click on the products that are of interest to him or her through the catalogue, selecting the "Add to basket” option. The selected products will be automatically available to the User in the shopping cart.

The User must then:

  • Click on the shopping cart and check that the selected items match those listed in it, so that the order can be modified, adding or removing products. Make any changes if needed and then click: “Update Order”. In the shopping cart, the User may estimate the shipping costs that will be applicable in accordance with the territory in which the order delivery address is located.
  • Once the User has verified that the products in the basket correspond to the selection made, he or she must select "Checkout" to proceed with the order.
  • The purchase process will subsequently be shown on the screen, indicating the characteristics and products selected, and the User must provide all the necessary information in the event that he or she proceeds to make the purchase as a Guest User, or logs in to make it as a Registered User. In both cases, it will be necessary to insert those data that have not been provided as a result of making the purchase as a guest, or those that have not been saved in previous sessions, selecting the payment method in the same manner. Currently, the means of payment available are:
    • Credit or debit cards: we accept payment via Visa, Mastercard, Cartes Bancaries, Amex.
    • Sofort
    • Giropay
    • Ideal
    • PayPal.
  • Once the User has provided this information, he or she must, after reviewing the order and depending on the payment method selected, proceed with payment and thereby confirm willingness to purchase the goods and formalise the sale, subject to acceptance of these Conditions.

Blanco Aldomar will acknowledge the buyer’s agreement to complete the purchase, confirming, where appropriate, the payment of the order. The corresponding invoice will likewise be included within the shipment. By accepting these Conditions, the Buyer will enable the sending of an invoice or electronic invoice. He or she may object to this at any time by contacting the e-mail address stated in the Legal Notice.

Once the order is confirmed, the Buyer will receive it within the period specified in the Website.

Acceptance of the General Conditions of Purchase

By reading these conditions, the User expressly confirms his/her acceptance of the same by selecting them via the check-box and assuming the status of Buyer.

Right to cancel

The purchase of items through the Website provides the right of cancellation within 30 calendar days from the date of delivery, and to do so the instructions offered on the Website must be followed.

All items must be returned in the same condition in which they were delivered, with all their seals and packaging, provided that this allows all necessary checks and handling to be carried out to determine the characteristics and functions of the products. The Buyer shall be responsible for any reduction in the value of the goods if they have been handled in a manner other than that necessary to establish the characteristics and operation of the goods purchased.

To be eligible for a complimentary return, please ensure the following steps are taken:

  1. The buyer must be a registered user of our website. If the order was placed from an unregistered account, please fill in the cancellation form template below.
  2. Sign-in to the registered account associated with the order. Under the personal menu, select Returns.
  3. Complete the Returns form.
  4. Click on the "RMA Packing Slip" link included below.
  5. Print the "RMA Packing Slip" and include the slip with the product(s) being returned
  6. UPS will contact you within two days to schedule a one-time attempt for pickup from the address associated with the order.
  7. If you are unavailable during the scheduled pickup time, UPS will leave a return label at the address attached to your order for your package. Place the label on the outside of the package to be returned and visit a UPS Access Point to ship your return. UPS Access Points can be found at the following link: https://www.ups.com/accesspoint/
  8. Please contact customercare@magnanni.es with any questions or concerns.

Cancellation form template in case you do not use the Returns process:

    Cancellation Form
    (Fill in and send this form only if you want to withdraw from the contract)

    For the attention of Blanco Aldomar, S.L.U.,
    Avenida Infante Don Juan Manuel, 10,
    02640, (Almansa) - Albacete, Spain,
    e-mail address customercare@magnanni.es:

    This is to advise that I am cancelling my sales contract for the following goods:

    ________________________________________________________________________________

    ________________________________________________________________________________

    ________________________________________________________________________________,


    received on ____________________________________________________________________.


    Name and surname: ______________________________________________________________


    Address:  ______________________________________________________________________

    ________________________________________________________________________________

    ________________________________________________________________________________

    ________________________________________________________________________________


    Date: ____ / ____ / ________


    Signature: _____________________________________________________________________
            

When Blanco Aldomar has received confirmation that the Buyer has returned the cancelled products and it confirms to the Buyer that they are in perfect condition for a refund, it must refund the Buyer the amounts paid, by the same means used for the original purchase, respecting the legally established time limits for this in all cases.

We do not reimburse expenses for express delivery except for returns related to quality or factory defects.

Products must be returned in new condition. Any items returned in non-resellable condition will be returned to sender. Products with after market modifications/customization are not eligible to be returned. Products must be returned in the original packaging. Items not returned in original packaging may be subject to a €10 repackaging fee.

Some of the articles available in the catalogue are exempt from the right of cancellation, because they fall within the exclusions allowed by current consumer and User regulations, being articles that for health and hygiene protection reasons have been unsealed after delivery (as may be the case with socks and / or personal care products) except for defective or blemished products.

In any case, such circumstances will be displayed to Buyers in the item characteristics upon confirmation of the order.

Exchanges and returns

In the event that the User intends to exchange any of the products he or she has purchased through the Website, he or she will also have a period of 30 calendar days from the date of delivery during which he or she must follow the complimentary return steps explained above (complimentary return).

In the event that the product to be exchanged has a price higher than the original purchase price, the Buyer will pay the extra amount, provided that the Owner has confirmed the existence and availability of the product with the characteristics indicated.

In order to return an article, the Buyer must send Blanco Aldomar the proof of delivery of the same, as well as the document indicating its lack of conformity.

In any case, Blanco Aldomar is liable for any lack of conformity reported within two years of the delivery of the order, although the Buyer must state this within two months of becoming aware of it, since the Owner will not be liable for any damages or losses caused by delays in communication.

Obligations of the parties

Obligations of the Owner

Blanco Aldomar undertakes to:

  • To carry out all necessary procedures to ensure the Buyer receives the products he or she has purchased, in an effective and efficient manner.
  • To provide the Buyer with all the information and documentation necessary for the reception of the order.
  • To comply with these obligations as well as any others that may apply.

Obligations of the Buyer

By accepting these Conditions, the Buyer shall undertake:

  • To pay the corresponding amounts specified during the purchase process correctly and on time. Failure to pay will exempt Blanco Aldomar from the obligations set forth herein, and any others that it may have contracted in exchange for the receipt of the monetary compensation for the products.
  • To be responsible for the truthfulness and authenticity of any data provided in aid of the purchase of the selected items.
  • To accept the responsibilities derived from any of the requirements demanded by these Conditions to assume the status of Buyer, as well as any lack of the documentation necessary for the payment of the purchase.
  • To fulfil any other obligations contained in these Conditions or in any other that may be applicable, and accept any liability arising from failure to comply, leaving the Owner completely blameless.

Guarantees

The legal warranty provided for in the rules for consumers and Users shall apply.

Exemption from liability

The Owner is in no case liable for damages caused to the Buyer for reasons attributable to the latter. Blanco Aldomar will be solely and exclusively liable for any damages caused as a result of purchases made on the Website, provided they are the result of willful misconduct on the part of Blanco Aldomar.

Blanco Aldomar is not responsible for (this list is not exhaustive):

  • The usefulness to the Buyer of the products he or she has purchased, since at no time is the Owner responsible for the choice made, even if the latter recommends items in combination with the selected products which belong to the same collection on account of their characteristics.
  • Personal injury or property damage caused as a result of the use of products.
  • Damage caused by the company in charge of the transport of goods.
  • Failure to comply with obligations for reasons of force majeure such as, but not limited to, internal or external strikes, natural disasters, social unrest, failure of the company responsible for transport, etc.

The Buyer thus acknowledges that he or she acquires the goods at his/her own risk, limiting the activity of Blanco Aldomar to the execution of the material tasks necessary to deliver the orders placed and purchased.

In any event, Blanco Aldomar's liability to the Buyer shall in no event include any loss of profit and shall in any event be limited to a maximum of the total amount received by Blanco Aldomar from the Buyer in consideration for the purchase of the product in accordance with these Conditions.

Compensation

Any type of damage, injury, loss or cost (including attorneys' fees) incurred by Blanco Aldomar and arising from a breach by the Buyer of these or any other applicable Terms and Conditions shall be compensated by the Buyer that caused it. This includes any third-party claims arising from such non-compliance.

Modifications

These Conditions can be modified at any time and/or updated without notice. The changes will take effect from the date of publication on the Website, whatever the medium and form used for this purpose.

The amendments will only affect Users who had accepted them after that modification.

Other issues

Safeguarding and interpretation

If the competent authority shall declare any of these provisions as illegal, invalid or unenforceable, it will mean that the same should be interpreted in a manner as close as possible to the original intentions of such provisions. In any case, such a declaration in respect of any or some of the clauses shall not impair the validity of the remaining clauses.

Any failure by Blanco Aldomar to strictly enforce any of the terms of these Terms shall not constitute or be construed as a waiver of any such future requirement.

Language

The language applicable to these conditions is English. Any foreign-language translations in (for example Spanish, French or Japanese) are offered only as a courtesy for the ease of the Buyer. Therefore, the latter must expressly accept that they are governed by the English version. In the event of any contradiction, the English version will prevail.

Law and jurisdiction

The relationship between the Owner and the Buyer shall be governed by Spanish law and any discrepancies or conflicts regarding these Conditions shall be submitted to the Courts and Tribunals of the Buyer's registered address, provided that the latter is a consumer and User in accordance with the applicable regulations.

Should the Buyer have any problems arising from purchases of the products available on the Website Catalogue, he or she may use the European Union's online dispute resolution system, which can be accessed via the following link: https://webgate.ec.europa.eu/odr/.

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